Feedback

We welcome feedback and will make every effort to address any concerns and find a satisfactory outcome.

Submit your feedback

For compliments, complaints and suggestions, please complete and submit the form below, noting your message length is limited to 250 words.

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Important information regarding complaints

  • In the first instance we encourage you to speak with the Department Manager.
  • Should your matter not be resolved to your satisfaction, please contact the Senior Quality and Risk Manager on (02) 9808 9613 or email rydequality@royalrehab.com.au
  • In the event, that your complaint remains unresolved, you can contact the Health Care Complaints Commissioner, details of which are available www.hccc.nsw.gov.au.
  • If your complaint relates to services under the NDIS, you can contact the NDIS Commission details of which are available at www.ndiscommission.gov.au.